Business Ops
BackboneThe operational backbone for growing businesses. Leads, clients, projects, workforce, invoices, support: every workspace runs on this.
Country-aware CRM, workforce management, industry suites, AI automation, and operational intelligence: built for Africa, the Gulf, and beyond. Manage sales, projects, workforce, billing, trade marketing, travel, recruitment, cleaning, and real estate from a single platform.
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Revenue · this month
Live
Tracked in real time
Active clients
Synced
From your workspace
Ask Zed
AI“Generate this month’s revenue report and email it to the leadership team.”
The platform
ZED CRM is a multi-country business operating system: Business Ops, workforce, billing, documents, and automation, plus purpose-built industry suites. Turn on what you need: they all share the same workspace, data model, and AI co-pilot.
Leads, clients, projects, support, invoices: the central hub for every workspace.
Staff directory, attendance, shifts, assignments, performance, and payroll tracking.
Modern + General Trade execution: route plans, outlet visits, sales vs target, sampling.
Consultations, quotations, packages, bookings, travelers, and trip management.
Candidates, jobs, interviews, offers, and end-to-end placement workflows.
Sites, contracts, schedules, shifts, inspections, and field staff management.
Listings, leads, viewings, offers, and deal pipeline for brokerages.
Freight quotes, shipments, fleet, drivers, warehouses, dispatch, last-mile, and customs.
Business Ops
Business Ops is the central hub of every ZED CRM workspace. One source of truth for leads, clients, projects, support, and money: wired into every other module.
Clients
84
Projects
23
Open invoices
11
Active projects
ABC Promotions · Q4 launch
Coast & Crown · brand refresh
Kings GM Tours · website
Trade Marketing
Most CRMs treat trade marketing as an afterthought. ZED CRM ships a full Modern Trade + General Trade + Sampling stack, designed with field reps, supervisors, and brand owners on the ground.
Outlets visited
342
+18Coverage
87%
+4Orders
$162k
+11%OOS rate
4.2%
-1.1Sales vs target: by channel
Today's route
Freight, Cargo & Logistics
From a freight quote to proof of delivery: shipments, fleet, dispatch, warehousing, and customs in one suite, with country-aware duties and tax built in.
On shift
184
Absent
6
Late
12
Today's roster
Sun, 31 MayGrace Mwangi
Sarit Centre
James Otieno
Westgate Mall
Linda Wambui
Two Rivers
Peter Kamau
Junction Mall
Hours this week
7,248
Payroll cycle
$24.1k
Workforce
Built for service businesses with hourly, field, and shift-based teams. Track who's where, what they did, and what they're owed without spreadsheets.
Staff directory
Profiles, documents, compliance
Attendance
Geo-tagged check-ins
Shifts
Rosters & scheduling
Assignments
Site, route, project
Performance
Reviews & warnings
Payroll tracking
Cycles, advances, payouts
Solution Suites
Business Ops is the backbone every workspace runs on. Industry Suites add the specific records and workflows your team needs, never duplicating, always extending.
The operational backbone for growing businesses. Leads, clients, projects, workforce, invoices, support: every workspace runs on this.
Consultations, visas, bookings, traveler records, suppliers, and itineraries, built for travel agencies that don't have time for general-purpose tools.
Candidates, vacancies, placements, interviews, and employers: purpose-built for staffing firms managing live shortlists.
Sites, contracts, shifts, attendance, inspections, payroll: every operational layer a cleaning company runs on its phone all day.
Properties, tenants, viewings, brokers, commissions: built for brokerages juggling pipelines, listings, and field viewings.
Brands, campaigns, field teams, route plans, store audits, sampling, Modern Trade and General Trade execution in one stack.
Freight quotes, shipments, fleet, drivers, dispatch, warehousing, last-mile, and customs, with country-aware duties and tax.
Train, certify, and onboard staff at scale. SOP library, video courses, quizzes, AI-generated training from your own PDFs.
Pick your industry at signup: ZED CRM automatically enables the right Suite. Owners and admins can turn any other Suite on later.
Pricing
Start free. Upgrade when your team grows. No per-module fees: local currency, local invoices.
Starter
For small businesses
6 users included
Growth
For growing teams
12 users included
Professional
For multi-department operations
19 users included
Enterprise
For large organizations
36 users included
Industry Suites
Every plan includes Business Ops + Workforce and at least one suite. Need more? Add any extra suite: standard or premium: for 50% of your plan price (e.g. USD 177/mo on Professional). Trade Marketing and Freight, Cargo & Logistics are available on every plan - your included suite can be either one.
Travel Suite
Standard
Included in your plan
or +50% of your plan price (e.g. USD 177/mo on Professional)
Recruitment Suite
Standard
Included in your plan
or +50% of your plan price (e.g. USD 177/mo on Professional)
Cleaning Suite
Standard
Included in your plan
or +50% of your plan price (e.g. USD 177/mo on Professional)
Real Estate Suite
Standard
Included in your plan
or +50% of your plan price (e.g. USD 177/mo on Professional)
Trade Marketing Suite
Premium
USD 177/mo
50% of your plan price · Professional & Enterprise only
Logistics Suite
Premium
USD 177/mo
50% of your plan price · Professional & Enterprise only
How billing adds up
Need more seats?
Add users beyond your plan for USD 15/user/month. Enterprise includes 36 users; add more any time. Your country sets the currency automatically.
Spin up a free workspace in under 60 seconds. Or schedule a guided walkthrough with our team.